medQuest, Ltd. retrieves, scans and delivers medical records in indexed chronological order electronically. This service is a billable expense and delivers faster record retrieval, cost savings and frees up staff time. See below for FREE TRIAL.
The Retrieval Process
With the assistance of our partner, Keais Records Service, we obtain and deliver medical and other records via the internet or hard copy. To gain access to the records, we utilize a written client authorization or court subpoena. We then issue your request, advance any fees and rely on our call center representatives to follow up with provider to obtain the records (certified upon request) in a timely manner. Once obtained, the documents are then scanned and uploaded to your secure website in Adobe PDF or TIFF format, or distributed to other interested counsel upon request - particularly valuable in Class Action and Toxic Tort litigation.
WHY Retrieve Records Online?
| * |
Faster retrieval time (15 - 25 days) |
| * |
Frees up support staff |
| * |
Can index chart in chronological order with bates/page stamping |
| * |
Eliminate copying and shipping costs - email records to experts |
| * |
Onsite / offsite storage costs minimized-burn records to CD |
| * |
Films and x-rays are digitized unto CD |
| * |
Real-time tracking of record order progress - 24/7 |
| * |
Distribute records to other interested counsel / partners through our records repository |
| * |
We advance the prepay to the provider on your behalf |
| * |
Attorney convenience - records can be stored on a laptop for depositions, etc. |
| * |
Option to print hard copy |
| * |
Disaster recovery - records are stored on our servers for several years |
| * |
BILLABLE EXPENSE! |
Records Retrieved include:
| * |
Medical |
| * |
Personnel |
| * |
Academic |
| * |
Motor Vehicle |
|
|
| * |
Billing |
| * |
Payroll |
| * |
Police |
| * |
Telephone |
|
|
| * |
X-rays |
| * |
Bank |
| * |
Fire |
| * |
Military |
|
|
| * |
Admissible by Subpoena |
| * |
Inadmissible by Subpoena |
| * |
Affidavit by Authorization |
| * |
Social Security |
|
Security
Since medical records contain Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act of 1996 (HIPAA) privacy guidelines are enacted to ensure compliance by record retrieval companies. Typically all accounts are password protected as is the data, using the latest 128 bit SSL encryption technology and is available to authorized personnel only.
Technical Requirements
Technical requirements are simple. Users must have Microsoft Internet Explorer version 7.0 or higher and Adobe Acrobat Reader. Both are free downloads from their respective home pages. No software purchase is necessary.
|
